Week 40 review · all stores
An example of the weekly email our team prepares for our own restaurants. We write it from the screens. OpsIntel does not generate or send it. Westline Pizza Co. is invented, and so is every name and figure.
Fiscal week 40, 2026 · Sep 28 to Oct 4 · all stores
Harbor Glen sold 8.1% under plan and still worked 51.8 hours over schedule
Sales, service, loss, discounts, refunds, labor, shift review, food, guest, forecast and health · read from the screens on Oct 6, 2026
The group sold $313,938, 0.7% above last year, on 2.1% fewer orders. Harbor Glen finished 8.1% under plan and 6.5% under last year, and worked 849.2 hours against 797.4 scheduled. Every other store finished within 3.4% of plan. Operational health for the last closed period is 85.8, healthy, but three stores sit at 77.5 or below and each scored zero on one part.
- $313,938Net sales, all stores+0.7% vs last yearWeek 40 · Sep 28 to Oct 4
- 85.8Operational healthHealthy · 5.8 points above the thresholdLast closed period · P9 · Aug 24 to Sep 27
- 12.3%Deliveries 18 min or more485 of 3,944 timed · Riverside 22.5%Week 40 · Sep 28 to Oct 4
- +54.9 hHours over schedule, netHarbor Glen +51.8 hWeek 40 · Sep 28 to Oct 4
1 Sales and the plan
Fiscal week 40 · Sep 28 to Oct 4, 2026 · last year is Sep 29 to Oct 5, 2025, the same weekdays 364 days earlier
The group sold $313,938. That is $2,255 more than the same week last year, on 248 fewer orders. The sales plan is kept by store and by day, so the plan line below is Harbor Glen’s own.
| Measure | Week 40 | Compared with | Change |
|---|---|---|---|
| Net sales, all stores | $313,938 | LY $311,683 | +0.7% |
| Orders | 11,524 | LY 11,772 | −2.1% |
| Average order value | $27.24 | LY $26.48 | +2.9% |
| Harbor Glen net sales | $47,464 | LY $50,782 | −6.5% |
| Harbor Glen orders | 1,800 | LY 1,996 | −9.8% |
| Harbor Glen against its sales plan | $47,464 | plan $51,635 | −8.1% |
There are no house-account sales in either year, so reported sales and routine sales are the same number and nothing was adjusted. The screens show no all-store plan total, so the group is not compared with a plan.
The growth is ticket, not traffic
Sales are up 0.7% on a higher average order, $26.48 to $27.24, with fewer orders. Orders fell by 248, and 196 of those are Harbor Glen’s. Take Harbor Glen out and the other stores are up 2.1% on 52 fewer orders.
Harbor Glen was under plan on all seven days, by 5.8% to 12.8%. Its week 40 plan was $51,635, which is 1.7% above what the store sold in the same week last year, while the store ran 6.5% below it.
2 Every store, every number
Fiscal week 40 · Sep 28 to Oct 4, 2026 · last year is Sep 29 to Oct 5, 2025
Week 40 by store, against plan and against last year. Every other store is within 3.4% of plan and above last year. Harbor Glen is the only store below both.
| Store | Net sales | vs plan | vs LY | Orders | Avg order |
|---|---|---|---|---|---|
| 1001 Riverside | $53,952 | −1.3% | +2.0% | 1,977 | $27.29 |
| 1002 Midtown | $56,383 | +3.4% | +3.8% | 2,003 | $28.15 |
| 1003 Harbor Glen | $47,464 | −8.1% | −6.5% | 1,800 | $26.37 |
| 1004 Fairview | $51,081 | −0.3% | +0.8% | 1,897 | $26.93 |
| 1005 Northgate | $55,342 | +0.0% | +2.6% | 1,994 | $27.75 |
| 1006 Lakewood | $49,716 | −1.3% | +1.4% | 1,853 | $26.83 |
| All stores | $313,938 | no group plan | +0.7% | 11,524 | $27.24 |
Midtown is the only store with more orders than last year, 2,003 against 1,996. The average order is up at every store. Labor by store is in section 7. Week-level food, FLM and cash by store are not in this sample.
3 Service, and one store carries it
Fiscal week 40 · Sep 28 to Oct 4, 2026 · two lines from other windows are marked where they appear
12.3% of timed deliveries went out the door 18 minutes or more after the order, 485 of 3,944. Riverside is 152 of the 485. Without Riverside the other stores are at 10.2%. Only timed deliveries are counted.
| Store | 18 min or more | Deliveries | Share of the 485 |
|---|---|---|---|
| 1001 Riverside | 22.5% | 152 of 677 | 31.3% |
| 1003 Harbor Glen | 12.8% | 78 of 611 | 16.1% |
| 1002 Midtown | 11.3% | 77 of 682 | 15.9% |
| 1004 Fairview | 10.3% | 68 of 663 | 14.0% |
| 1006 Lakewood | 8.7% | 55 of 629 | 11.3% |
| 1005 Northgate | 8.1% | 55 of 682 | 11.3% |
| All stores | 12.3% | 485 of 3,944 | 100% |
No last-year figure for this measure is in the sample, so the week is not compared with last year.
Riverside is 152 of the 485
Riverside put 22.5% of its deliveries out at 18 minutes or more, close to three times Northgate’s 8.1%.
One day to look at: on Mon Oct 5, the first day of week 41, Riverside made orders in 3.7 minutes, baked them in 6.4 and held them on the rack for 7.4. Average out the door that day was 18.6 minutes, 1.5 minutes slower than the same day last year. That is one day at one store, so treat it as where to look first, not as the answer.
4 Loss, $3,201.33
Fiscal week 40 · Sep 28 to Oct 4, 2026
Recorded loss is the net sales of bad, cancelled, zeroed and refunded orders, totalled as the Loss screen shows it. Payment refunds of $2,877.50 sit beside the total and are not added to it, because they are the same orders with tax included.
| Store | Bad orders | Cancelled | Zeroed | Refunded | Total loss |
|---|---|---|---|---|---|
| Midtown | $1,136.34 · 41 | $231.49 · 9 | $134.64 · 6 | $117.55 · 4 | $1,620.02 |
| Riverside | $253.78 · 9 | $145.53 · 6 | $19.06 · 1 | $75.13 · 3 | $493.50 |
| Harbor Glen | $171.77 · 8 | $77.63 · 3 | $30.21 · 1 | $63.86 · 2 | $343.47 |
| Fairview | $180.47 · 7 | $87.34 · 3 | $0.00 · 0 | $41.82 · 2 | $309.63 |
| Lakewood | $122.65 · 5 | $59.99 · 2 | $26.01 · 1 | $19.45 · 1 | $228.10 |
| Northgate | $101.79 · 4 | $65.10 · 2 | $0.00 · 0 | $39.72 · 1 | $206.61 |
| Totals | $1,966.80 · 74 | $667.08 · 25 | $209.92 · 9 | $357.53 · 13 | $3,201.33 |
Each cell is net sales, then the order count. Payment refunds, beside the total and not in it: Midtown $1,494.34, Riverside $436.23, Fairview $292.59, Harbor Glen $272.48, Lakewood $199.54, Northgate $182.32, all stores $2,877.50.
Midtown is half the week’s recorded loss
$1,620.02 of $3,201.33 is Midtown, 50.6% of the loss on 18.0% of the sales. It has 41 of the 74 bad orders and 6 of the 9 zeroed orders. It is the only store over all three review thresholds: more than 5 bad orders (41), more than $200 of cancelled net sales ($231.49) and more than $400 of payment refunds ($1,494.34). Riverside is over two of them, with 9 bad orders and $436.23 of payment refunds. Harbor Glen and Fairview are over on bad orders only, at 8 and 7.
One cash day needs reconciling: Mon Sep 28 at Midtown, $162.75 short against a recorded deposit of $932.51. These are totals by store, day and channel. They cannot show who entered, approved or handled anything, so no names appear here.
5 Discounts, $72,845
Fiscal week 40 · Sep 28 to Oct 4, 2026 · Midtown’s trend line is weeks 33 to 40
$72,845 of discounts on 6,368 orders, at $11.44 a discounted order. That is 22.8% of gross sales outside marketplaces ($72,845 of $320,044) and 18.8% of all gross sales. Discounts are a pricing decision. They have their own section and are not part of the loss total.
| Code | Discount | Orders | Avg per order | Share |
|---|---|---|---|---|
| HALF-LARGE | $33,055 | 2,421 | $13.65 | 45.4% |
| CARRY-2TOP | $23,375 | 2,469 | $9.47 | 32.1% |
| LOYALTY-10 | $15,437 | 1,576 | $9.79 | 21.2% |
| MGR-DISC | $978 | 85 | $11.50 | 1.3% |
| All codes | $72,845 | 6,368 | $11.44 | 100% |
The four code rows add to 6,551 orders against 6,368 discounted orders, so some orders carry more than one code. Do not add the rows to count orders. Marketplace orders were 17.3% of gross sales and carry almost no discount at the register, which is why the all-sales rate is lower.
Two codes are three quarters of it, and Midtown stands apart
HALF-LARGE and CARRY-2TOP are $56,430 of the $72,845, 77.5%. HALF-LARGE gives back $13.65 a time, against an average order of $27.24 after discounts.
Midtown discounts 26.8% of its gross outside marketplaces. The other stores sit between 21.4% and 23.0%. It is not a one-week move: Midtown has been between 26.6% and 27.1% in each of the last eight weeks. The manager code is small at $978 for the group, but $703 of it and 58 of its 85 orders are Midtown’s. The other stores used it on 4 to 7 orders each.
6 Where the refunds come from
Fiscal week 40 · Sep 28 to Oct 4, 2026
The $2,877.50 of payment refunds from section 4, split by the channel the order came through. Refunds include tax. This is the same money as the loss table, not more.
| Channel | Refunds | Store-days | Per $1,000 of sales |
|---|---|---|---|
| Online | $986.05 | 22 | $7.82 |
| App | $689.97 | 16 | $9.13 |
| In store | $530.44 | 15 | $10.63 |
| Aggregators | $488.81 | 14 | $13.05 |
| Phone | $182.23 | 7 | $7.32 |
| All channels | $2,877.50 | 35 | $9.17 |
Store-days by channel add to 74 because one store-day can have refunds on several channels. 35 store-days had a refund on any channel.
Aggregators refund at the highest rate, online carries the most dollars
Aggregator orders refund $13.05 per $1,000 of sales against $9.17 overall, on 1,223 orders. Online is the largest amount at $986.05 but runs below the average at $7.82.
The three largest lines are all Midtown. Oct 2, online: $116.63 on 135 orders taken. Sep 29, online: $110.66 on 98. Oct 4, app: $101.57 on 76. Together that is $328.86, 11.4% of the week’s refunds. None of the three has order detail in the week’s upload, so the reason cannot be read yet.
7 Labor, and where the extra hours went
Fiscal week 40 · Sep 28 to Oct 4, 2026
4,569.5 hours worked against 4,514.6 scheduled, 54.9 over, with 38.7 hours of overtime. Harbor Glen is 51.8 of the 54.9 and 20.5 of the 38.7. Labor was 25.5% of sales across all stores, against a 25% target.
| Store | Worked | Scheduled | Against schedule | Overtime | Labor % |
|---|---|---|---|---|---|
| 1001 Riverside | 750.4 h | 751.1 h | −0.7 h | 4.8 h | 24.5% · −0.5 |
| 1002 Midtown | 782.9 h | 779.7 h | +3.2 h | 3.8 h | 24.9% · −0.1 |
| 1003 Harbor Glen | 849.2 h | 797.4 h | +51.8 h | 20.5 h | 30.8% · +5.8 |
| 1004 Fairview | 722.2 h | 721.8 h | +0.4 h | 4.2 h | 24.7% · −0.3 |
| 1005 Northgate | 755.1 h | 756.4 h | −1.3 h | 3.0 h | 24.3% · −0.7 |
| 1006 Lakewood | 709.7 h | 708.2 h | +1.5 h | 2.4 h | 24.7% · −0.3 |
| All stores | 4,569.5 h | 4,514.6 h | +54.9 h | 38.7 h | 25.5% |
Labor % is labor over sales for the week, then points against the 25% target. One store is above target.
Harbor Glen worked the most hours on the lowest sales
849.2 hours on $47,464 of sales is $55.89 of sales per worked hour. The other stores average $71.63. Labor ran 30.8% of sales, 5.8 points above target.
The store was over its schedule on all seven days. Friday and Saturday are 24.1 of the 51.8 extra hours and 10.5 of the 20.5 overtime hours, with Saturday alone 14.5 hours over. The extra time is on the floor and on the road: in-store 478.1 hours against 447.8 scheduled, drivers 271.7 against 249.9. Manager hours were on schedule at 99.4 against 99.7. No other store was more than 3.2 hours off its schedule.
8 Shifts needing meal review, 50 of 460
Fiscal week 40 · Sep 28 to Oct 4, 2026 · from the Staff tab
50 of 460 shifts over six hours have no recorded 30-minute break begun by the end of the fifth hour. That is 10.9%. 410 are recorded on time. Harbor Glen is 24 of the 50. The other stores together are 26 of 376, 6.9%. This is a list of shifts to open and read, taken from the punch record. It does not say why a gap is late, short or not recorded, and it is not a finding about any person.
| Recorded shifts | All stores | Harbor Glen |
|---|---|---|
| Shifts over 6 hours | 460 | 84 |
| Recorded on time | 410 | 60 |
| Late: the break began after the fifth hour | 21 | 9 |
| Short: under 30 minutes | 16 | 8 |
| No recorded break | 13 | 7 |
| Shifts needing review | 50 · 10.9% | 24 · 28.6% |
| Unable to assess, counted apart | 5 | 2 |
| 5 to 6 hour shifts, counted apart | 61 | 11 |
By store: Harbor Glen 24 of 84, Midtown 9 of 79, Riverside 7 of 76, Fairview 4 of 73, Lakewood 4 of 70, Northgate 2 of 78. Harbor Glen by day: Mon 3 of 12, Tue 2 of 12, Wed 3 of 11, Thu 3 of 12, Fri 4 of 13, Sat 5 of 12, Sun 4 of 12. Three shifts ran over ten hours, all at Harbor Glen. For a second meal period, counted apart from the 50, 1 is recorded on time and 2 are for review. Waivers are not recorded here either.
From 50 shifts to one
Harbor Glen holds 24 of the 50. Its heaviest day is Sat Oct 3, with 5 of 12. One of those five: clocked in 9:26 am, out 7:26 pm, 9 h 15 m worked. The record shows 11 minutes off the clock after 2 h 48 m, then 34 minutes off the clock begun after 5 h 38 m worked. The fifth hour ended at 2:37 pm, so the screen lists the shift as late. Whether a break was taken earlier and not punched is a question for the manager. The clock cannot answer it.
What is kept apart. 61 shifts of five to six hours, because a shift that ends within six hours may have its meal period waived and waivers are not recorded here. 5 shifts that cannot be assessed, because a clock-in or clock-out is not on the record, paid time does not match the clock, or the day has more than one work period. Rest breaks are not punched and are not shown.
9 Food and inventory
Fiscal week 40 · Sep 28 to Oct 4, 2026 for inventory · last closed period P9 · Aug 24 to Sep 27, 2026 for food cost
This section uses two windows and says which is which. For week 40, usage was $1,644.51 above recipe ideal across all stores, and $1,455.61 of that is Fairview. Total end inventory is $37,176.46.
| Store | Variance vs ideal | Status | End inventory | Actual cost | Ideal cost |
|---|---|---|---|---|---|
| 1004 Fairview | +$1,455.61 | Over ideal | $6,046.03 | $15,222.19 | $13,766.58 |
| 1002 Midtown | +$247.52 | Watch | $6,425.77 | $15,167.57 | $14,920.05 |
| 1001 Riverside | +$84.17 | OK | $6,311.50 | $14,458.40 | $14,374.23 |
| 1003 Harbor Glen | +$51.55 | OK | $5,729.27 | $12,673.03 | $12,621.48 |
| 1006 Lakewood | −$28.45 | OK | $5,765.67 | $13,224.21 | $13,252.66 |
| 1005 Northgate | −$165.89 | Under ideal | $6,898.22 | $14,666.29 | $14,832.18 |
| All stores | +$1,644.51 | 2 over ideal, 1 of them material · 1 under ideal | $37,176.46 | $85,411.69 | $83,767.18 |
Week 40. Positive is usage above recipe ideal. Status is the screen’s own. P9 food cost by store, a different window: Riverside 26.8%, Midtown 26.9%, Harbor Glen 26.7%, Fairview 29.8%, Northgate 26.5%, Lakewood 26.6%, against a 27.0% target.
Fairview’s cheese: check the count, then the portion
Fairview is 88.5% of the group’s overage. Take it out and the other stores are $188.90 above ideal between them. Mozzarella is $911.04 of Fairview’s $1,455.61. The count says 29.41 on hand. Starting stock of 24.2 plus 86.0 delivered, less the 66.19 the recipes needed, should have left 44.01. That is a gap of 14.60.
A gap that size can be a wrong count entry, so recount before calling it waste. But it is probably not only the count. In the last closed period, P9, Fairview’s food cost was 29.8% against a 27.0% target, and its usage was $7,161 above recipe ideal, 110.4% of ideal. This week it is 110.6%. Two windows give the same answer.
10 Guest
Last 60 days · Aug 7 to Oct 5, 2026 · the delivery and carryout line is the last 90 days, Jul 8 to Oct 5, 2026
145 of 174 surveys gave overall satisfaction a 5, which is 83%. Only a 5 counts toward a score. Each store has between 24 and 35 surveys in the window, so one survey moves a store’s score by 3 to 4 points.
| Store | Overall | Surveys | Value | Return |
|---|---|---|---|---|
| 1005 Northgate | 89% | 35 | 66% | 79% |
| 1006 Lakewood | 88% | 25 | 76% | 83% |
| 1004 Fairview | 86% | 28 | 75% | 88% |
| 1002 Midtown | 84% | 31 | 61% | 79% |
| 1003 Harbor Glen | 83% | 24 | 55% | 70% |
| 1001 Riverside | 71% | 31 | 60% | 79% |
| All stores | 83% | 174 | not totalled | not totalled |
29 of the 174 surveys rated overall satisfaction below 5. Value and return are not totalled across stores on the screen, so the last row leaves them out.
Riverside’s lowest question is wait time: 17 of 29
Riverside is last at 71%, and the question that fell furthest is wait time: 17 of 29 answers were a 5, which is 59%, down 15 points on the prior 60 days. Section 3 shows the same store slowest out the door.
Across all stores over the last 90 days, a longer window, carryout scores 87% overall and delivery 77%. The widest gap is wait time, 85% against 60%. Harbor Glen has the lowest value score in the 60 days at 55%.
Read the low ratings one at a time. 105 of the 106 rows in the list are a single survey, so each is one guest to follow up, not a store-wide trend.
11 Forecast, the next three weeks
Week 41 · Oct 5 to 11, 2026, in progress · Week 42 · Oct 12 to 18 · Week 43 · Oct 19 to 25 · each against the same week last year
Week 41 is projected to close at $313,610, with a likely range of $305,131 to $322,090. Only Monday is loaded: $40,327 of actual sales and $273,284 predicted. Weeks 42 and 43 are all predicted.
| Store | Wk 41 projected | vs LY | Wk 42 forecast | vs LY | Wk 43 vs LY |
|---|---|---|---|---|---|
| 1001 Riverside | $53,854 | +1.8% | $54,550 | +0.6% | +3.0% |
| 1002 Midtown | $55,921 | +3.2% | $57,224 | +1.3% | +4.2% |
| 1003 Harbor Glen | $47,518 | −5.9% | $48,263 | −7.6% | −4.6% |
| 1004 Fairview | $51,204 | +1.0% | $52,118 | −1.3% | +2.1% |
| 1005 Northgate | $55,334 | +2.7% | $56,411 | +0.7% | +3.8% |
| 1006 Lakewood | $49,780 | +1.1% | $50,517 | −0.2% | +2.7% |
| All stores | $313,610 | +0.7% | $319,084 | −1.0% | +1.9% |
Routine sales, this year and last. Printed totals are rounded from unrounded values, so parts can differ from a total by $1. The likely range is the size of error the method stayed within in about four of every five replayed weeks. It is a replay, not a record of past predictions. The forecast does not know about promotions, weather, closures or events.
Harbor Glen is forecast below last year in all three weeks
−5.9%, −7.6% and −4.6%. Week 42 is the soft one for the group at 1.0% under last year, with Fairview and Lakewood slipping under as well.
Modeled, not a staffing figure. At the 25% labor target, Harbor Glen’s Week 41 forecast of $47,518 gives a labor budget of $11,880, which pays for 691 hours. The store has been working 855 a week. That is 164 fewer, and below the store’s leanest recent week. Schedules for the coming weeks are not available to compare with, so use this to size the question, not to write the schedule.
12 Health and alerts
Last closed period · P9 · Aug 24 to Sep 27, 2026 for health · Mon Oct 5, 2026 for operations alerts
Two windows here. Health is scored on the last closed period, P9, so it lags this report by a week. Operations alerts are for Mon Oct 5, the first day of week 41.
| Measure | Score | Reading |
|---|---|---|
| Operational health, P9 | 85.8 · Healthy | 5.8 points above the threshold |
| Labor | 20.8 / 25 | $14,299 above target, all of it Harbor Glen |
| Food | 20.0 / 25 | biggest opportunity, up to 5.0 points · $10,336 above ideal |
| Combined loss | 16.7 / 20 | Midtown scored 0 of 20, at 2.14% of sales |
| Service | 13.8 / 15 | Riverside 7.5 of 15: full marks on make time, none on out the door |
| Guest | 14.6 / 15 | strongest part |
| Store scores, P9 | 100.0 to 75.0 | Northgate 100.0 · Lakewood 97.4 · Riverside 90.1 · Midtown 77.5 · Harbor Glen 75.0 · Fairview 75.0 |
| Operations alerts, Mon Oct 5 | 4 warnings · 3 stores | Midtown 6 bad orders and 2 zeroed · Riverside 1 bad order · Harbor Glen 1 bad order |
Health is scored on P9, not on week 40. P9 loss on the health card reads bad $7,951, cancelled $4,029, zeroed $1,321, refunded $1,761. The card says the categories may overlap, so they are not added here.
A healthy average with three stores each at zero on one part
85.8 is the mean of the stores scored. Three stores are marked Needs Attention, and each dropped a whole part. Harbor Glen scored 0 of 25 on labor: 31.0% against a 25% target, $14,299 above target. Fairview scored 0 of 25 on food: 110.4% of recipe ideal, $7,161 above. Midtown scored 0 of 20 on combined loss. They are the same three stores and the same three problems that week 40 shows. The $14,299 is a modeled variance against the configured target and nothing more.
13 Things in the numbers that need checking
Mixed · each line names its own window
Lines where two screens disagree, a count looks off, or a figure cannot be read yet. None of these changes a total above. Each should be settled before the figure is quoted outside this report.
| Item | What to check |
|---|---|
| Fairview mozzarella, week 40 | A count gap of 14.60 against 29.41 on hand. Recount before the $911.04 is treated as usage above recipe. |
| Midtown refund days, week 40 | Oct 2, Sep 29 and Oct 4 have no order detail in the week’s upload. Until it is loaded, the reason for $328.86 of refunds cannot be read. |
| Shifts unable to assess, week 40 | 5 shifts, 2 at Harbor Glen, sit outside the review counts because the clock record is incomplete or paid time does not match it. Check the time clock record for each with the store manager. They stay outside the 50 until the record is complete. |
| Discount code rows, week 40 | Code rows add to 6,551 orders against 6,368 discounted orders. An order with two codes is counted in both rows. |
| Cash, Mon Sep 28 | Midtown is $162.75 short against a $932.51 recorded deposit. One other day of $100 or more was paired off against nearby large days, leaving $2.50 short in all. |
| Loss on the health card, P9 | Bad, cancelled, zeroed and refunded may overlap. The health card does not total the four, so this review does not either. |
| Two delivery measures | Deliveries at 18 minutes or more (week 40, 485) and deliveries past the promised time (P9, 1,240) are different counts over different windows. Do not set one beside the other. |
14 The week in short
- Harbor Glen hours 8.1% under plan, 51.8 hours over schedule, 20.5 hours of overtime and 30.8% labor. Start with Friday and Saturday, which carry 24.1 of the extra hours, and set the schedule against sales by day.
- Harbor Glen’s sales plan $51,635 planned against $50,782 last year, with the store 6.5% under last year and forecast under in each of the next three weeks. Reset the plan or write down why it stands.
- Midtown Half the week’s recorded loss ($1,620.02 of $3,201.33), 41 of the 74 bad orders, a 26.8% discount rate, $703 of the $978 manager code and one cash day $162.75 short. Load the order detail for Oct 2, Sep 29 and Oct 4 first.
- Riverside out-the-door time Week 40: 22.5% of deliveries at 18 minutes or more, 152 of 677. One day to look at: on Mon Oct 5, in week 41, orders sat 7.4 minutes on the rack. Find where the time goes after the order is made.
- Fairview cheese $1,455.61 above recipe ideal in the week, $911.04 of it mozzarella, and 29.8% food cost in P9 against a 27.0% target. Recount, then weigh portions on the line.
- Shifts needing meal review 50 of 460 shifts over six hours, 24 of them at Harbor Glen. Open Sat Oct 3 at Harbor Glen, 5 of 12, and read each shift’s punches. Check the time clock record for the 5 shifts that cannot be assessed with the store manager.
Sample report. Westline Pizza Co. and its stores are invented, and every figure is invented demo data, shown the way the screens show it. Fiscal week 40, 2026 is Mon Sep 28 to Sun Oct 4. Last year’s week is Sep 29 to Oct 5, 2025, the same weekdays 364 days earlier. Sales, plan, delivery timing, loss, discounts, refunds, labor hours, shift review and inventory are week 40 figures as read on Oct 6, 2026. Operational health and food cost by store are the last closed period, P9, Aug 24 to Sep 27, 2026, a five-week period, observed Oct 6 at 6:12 AM. Guest scores are the last 60 days, Aug 7 to Oct 5, 2026, and the delivery and carryout line is the last 90 days, Jul 8 to Oct 5. The forecast covers week 41 (Oct 5 to 11, one day loaded, read at 2:05 PM on Oct 6) and weeks 42 and 43 (all predicted). Operations alerts and Riverside’s stage times are for Mon Oct 5, the first day of week 41. There are no house-account sales in either year. Recorded loss is the net sales of the affected orders. Payment refunds include tax and are the same orders, not additional. Discounts are not part of loss. Only timed deliveries are in delivery timing. Shift review is from recorded punches, for review. Rest breaks are not punched and are not shown.